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Terms & Conditions

Terms & Conditions (2025/26)

Here’s the important stuff in plain language—plus the full PDF if you want every detail. If anything is unclear, call or email and we’ll explain it like a human.

– Click to download Terms and Conditions

Happy Campers’ Terms and Conditions in a Nutshell

  • No age restrictions!
  • $3000 excess on standard insurance
  • Zero excess available for as low as $30 per day
  • $300 fully refundable deposit with the balance is payable on pick up!
  • 3.0% Mastercard and Visa fee, 5.0% for Amex
  • First driver free, after that it is $1 per day per driver (not if you have the Sure Thing or Worry Free excess reduction option though)
  • You can drive on gravel roads, however, you are fully liable for any damage
  • 24 hour, 7 days roadside assistance
  • $349 southbound one-way fee
  • Minimum hire periods apply (usually 5 days however this is dependent on availability)
  • No refunds for early returns or late collection.